PINNACLE NEWS PRODUCT REGISTRATION HOME
   

WARRATY AND SERVICE

 

Your Pinnacle fishing product carries a limited warranty for a period of one year from the date of purchase against defects in workmanship and or materials.


During this period, Silstar Corporation of America, Inc. will perform repairs or
effect replacement, at its option. The warranty extends only to the original (Consumer) owner.

Purchaser should return defective rod and/or reel postage prepaid, insured with valid proof of purchase (indicating the date purchased) with $15.00 to cover return postage payable to Silstar Corporation. This warranty will be VOID if the rod or reel is found to have been subject to unauthorized alterations, abuse or damaged by failure to provide necessary and reasonable maintenance.

Retailers and wholesale outlets for Pinnacle products are NOT authorized to perform warranty repairs or exchange on behalf of Pinnacle/Silstar. Pinnacle reels and rods not covered by Pinnacle warranty may be repaired at nominal charge provided these reels and rods are returned postage prepaid. We reserve the right to replace a discontinued model with a current comparable model of our choosing. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

 

SHIPPING INSTRUCTIONS

 

All reels and rods sent in for repair or warranty service should be carefully packed and insured. Please include your name, return address, telephone number where you can be reached, $15.00 check made to Silstar to cover return postage, and e-mail address along with brief information on the nature of the problem.

Send the Product to:

Southeast Expo Rod & Reel Service
PO Box 1896
Lexington, SC 29071

PH# 803-996-0798
FAX# 803-996-0692

 

HOW TO ORDER SPARE PARTS AND EXTRA SPOOLS


Refer to the parts list and diagram for your reel. Locate the part that you need and identify the part number you wish to order. State the:

£ª Model number of the reel
£ª Part Number
£ª Part description and quantity

for a list of parts you can look up
parts diagram on our website.